State Farm® Insurance Agent Mark Redmond
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bobbie Thompson
August 20, 2024
5
out of
5
rating by Bobbie Thompson
"I been with State Farm for 25 years l’ve never had any problems with any of my claims. They were taken care of in a timely manner. When I would call ofc with questions they were always willing to help"
We responded:
"Hello Bobbie!! Thank you for the positive review. We always enjoy talking to you when you call into the office. We are glad the claims office takes care of your claims as unfortunate as they may be. Thank again and we appreciate you!!"
Nuran Anderson
August 13, 2024
1
out of
5
rating by Nuran Anderson
"This past June I talked to a very nice agent about getting Auto, Home and Umbrella policies. I provided every information that I was asked for. I provided my teen drivers' information(age, drivers licence etc) and talked to the agent about how it's important to have an umbrella policy with having a teen driver. We paid about $3700 for all three policies and moved on with our lives. Two months later I am receiving additional charges from StateFarm with no explanations. I call the office and was told that they will look into it and let me know. Didn't hear anything so called again and again with no one answering the calls or returning my messages. Apparently they had covid :// The reason is that they missed the teen driver information on our filing process, so the help they can offer is taking the payment over the phone. Some big help! No apologies or anything. I told Mr.Redmond more than once that an apology would go a long way but he still wouldn't and talked to me like I was a nuisance in a very respectful manner. I asked Mark Redmond if I was in an accident, how do I get through them since no one is picking up the calls. His answer was " I am speaking to you now". I wish I could also be another satisfied customer on here but I feel cheated by this agency. I spent many hours talking to insurance companies to get the lowest insurance premiums for my family. They just casually ask for more payment after the handshake and full payment. I ended up paying an additional $183. Apparently, if I refused to pay for their mistake, my insurance cover would be canceled. I filed a complaint with the Department of Insurance in the State of Ohio but don't expect anything to come of it unfortunately. Consumer protections are no longer there. Just wanted to let you all know about my experience."
Orlando DeRamus
August 5, 2024
5
out of
5
rating by Orlando DeRamus
"Mark Redmond is an amzing person. He provided me home and auto coverage quick and efficiently. What I loved most of all, is that he made sure that the coverage I needed was affordable to me. Thanks again Mark!"
We responded:
"Orlando, thank you so much for the kind words. Our ultimate goal is to provide coverage that protects you and your family. We are always here to help. Thanks Redmond Insurance"
AB
February 22, 2024
5
out of
5
rating by AB
"Jenny is amazing! She provided me a Supplemental Health policy quick and efficiently! The price and benefits are unbelievable!"
We responded:
"Thank you so much Andrew!! It was a pleasure assisting you with this affordable health product. I hope your dog is doing better. Jenny "
Mari Murray
January 11, 2024
5
out of
5
rating by Mari Murray
"We are extremely happy with the service we received! The office - Jenny was fantastic and covered everything with a smooth transition and clear understanding of what our policy includes."
We responded:
"Mari - Thank you for the kind words. It was such a pleasure talking to you and getting to learn about your family and how we can best assist you with your insurance needs. I am excited to assist you for many years to come. Thank Gabby for referring you to us. Have a great 2024!! "
aj hughes
December 3, 2023
5
out of
5
rating by aj hughes
"Mark was amazing and got me better rates. Answered any questions i had. I appreciated is kind hospitality!"
We responded:
"Hello AJ, It was a pleasure assisting you. Thank you for the kind words. We want treat everyone like family and are here to help. Have a great holiday! We appreciate you."
Cooking with Linda J
December 1, 2023
5
out of
5
rating by Cooking with Linda J
"I want to let you guys know MarkRedmond is a great guy I've been dealing with him for so many years which they form I recommend him"
We responded:
"Hello Linda! Thank you for the kind words. We appreciate you and your loyalty as our customer. Have a great holiday! "
Pam Ritter
August 28, 2023
5
out of
5
rating by Pam Ritter
"Best experience ever! Extremely friendly and helpful! Premiums are phenomenal! I would recommend this agent and agency !"
We responded:
"Hello Pam!! Thank you for this wonderful review. It was our pleasure helping you with your insurance needs and thank you for trusting us to take care of you and your family. Please let us know if you need anything we are here to help."
Julie Faller
August 16, 2023
5
out of
5
rating by Julie Faller
"It was great working with Jenny to get exactly what we needed on our car and homeowners insurance. Jenny even suggested a jewelry appraiser to get updated appraisals in just a few days. She answered our many questions, researched fine points of our coverage, and was timely with everything along the way. This is the best customer service for insurance I've ever experienced and I finally understand how it all works. Thanks Jenny and Mark!"
We responded:
"Hello Julie! We appreciate you taking the time to provide a wonderful agency review! Yes, Jenny is such a blessing to our customers and our agency, she will continue to take excellent cate of you and your family and all of your friends, neighbors, and relatives in Ohio, Kentucky, and Indiana. We are here for you and your family, please call, text, email or stop in anytime, love to see you! Thank you! Mark"
Sukhi Kaur
August 15, 2023
5
out of
5
rating by Sukhi Kaur
"Mark and his team immediately made us feel like family and give us a genuinely amazing experience. We always get amazing advice from here, we love it here"
We responded:
"Hello Sukhi! Thank you for your kind words and awesome agency review! We are so thankful for you and your family trusting us with what is important to you! Please let us know what you may need anytime, we are here to help! Mark"
Nancy Barton
July 26, 2023
5
out of
5
rating by Nancy Barton
"I must say, Mark and his team are more than insurance agents, they are people who truly care about you and your family! I HIGHLY recommend them!!!!"
We responded:
"Hello Nancy! Thank you for your kind words and heartfelt appreciation for our team! We appreciate you and the opportunity to serve you well! Please drive safe and stay cool in this hot weather! Mark"
Mad Hoops
May 25, 2023
5
out of
5
rating by Mad Hoops
"Mark Redmond & his staff are the best. The office is very inviting. I'm a lifelong state farm policy holder because state farm is top notch. My reps make you feel like family Myron Bacon"
We responded:
"Thank you for that incredible 5-star review Myron, we appreciate you too my friend! Mark Redmond"
Destiny Graham
May 16, 2023
5
out of
5
rating by Destiny Graham
"Mark was incredible , nice, extremely professional got me a great deal on car, life, and renters insurance. Even left me with positive affirmations. 10/10 service!"
We responded:
"Thank you, Destiny, we really enjoyed helping you with your insurance and life insurance needs! We appreciate you! Mark Redmond"
Steph Mullen
May 11, 2023
5
out of
5
rating by Steph Mullen
"He’s saving me so much money! Such a nice guy. There’s no question.. the best agent out there! I’ve had quite a few. Thanks again Mark!"
We responded:
"Thank you, Steph, for this awesome 5-star review, we appreciate you and the opportunity to serve you! Please drive safe and contact us anytime!"
Desmond Bolden
May 6, 2023
5
out of
5
rating by Desmond Bolden
"He's been my agent for years now when I lived Ohio he was there and now in Kentucky close to the West Virginia border still has my back super cool guy checks in on me and wishes Happy Birthday and safe holiday travels to his clients great guy all around super glad he's been my agent and hope we continue to stay that way hats off to you Sir"
We responded:
"Hello Desmond! It was really good speaking with you the other day, I am so glad to hear your new residence is working out well. Thank you for this excellent review and our relationship, much appreciated!"
Maria Rodriguez
April 14, 2023
5
out of
5
rating by Maria Rodriguez
"Just one word...EXCELLENCE ❤️"
We responded:
"Thank you so much, Maria! You and Jose are truly appreciated here at our agency! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Charlie Copenhaver
April 14, 2023
5
out of
5
rating by Charlie Copenhaver
"Great guy and his whole crew very helpful personable"
We responded:
"Charlie, thank you kindly for the 5 star! You and Jennifer are always a pleasure to speak with! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Cristina Ugaz
April 9, 2023
5
out of
5
rating by Cristina Ugaz
"Mark and his team do a wonderful job! handling my insurance needs. Every time that I have a question in regards my policy they have a prompt response and resolution. I appreciate the customer oriented approach as he will contact you from time to time, making sure your insurance needs are met. I have recommended his insurance to family and friends and had nothing but good complements about their service. Highly recommend this team!"
We responded:
"Cristina, wow! Thank you kindly for the amazing words and review! We truly appreciate you and all the referrals you send our way! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Ed Fowls
April 7, 2023
5
out of
5
rating by Ed Fowls
"5 stars great service, Thank You"
We responded:
"Ed, thank you for the review! Pleasure speaking with you today. Have a great birthday! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
David Wethington
March 24, 2023
5
out of
5
rating by David Wethington
"Great service and wonderful staff"
We responded:
"David, thank you for the amazing review! You're always a pleasure to speak to. We truly appreciate you! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
Juane Madaris
March 18, 2023
5
out of
5
rating by Juane Madaris
"Great people professional service"
We responded:
"Juane, thank you so much for the kind reviews! Was such a pleasure being able to assist you. Have a great weekend! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
lance darner
February 24, 2023
5
out of
5
rating by lance darner
"Andrew made it very quick and easy for me to get an amazing quote and start a policy!!"
We responded:
"Thank you Lance! Enjoy the new bike! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
chase thompson
February 19, 2023
5
out of
5
rating by chase thompson
"Andrew is a great representative!"
We responded:
"Thank you for the 5 Star Chase! Was a pleasure catching up over the weekend, always a pleasure! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
dave adair
February 18, 2023
5
out of
5
rating by dave adair
"great job"
We responded:
"Dave, thank you for the 5 star! We hope you and Jaci are enjoying the new home! We truly appreciate you guys! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"
G F
February 11, 2023
5
out of
5
rating by G F
"Very professional and personal too. Great help when needed. Family has been with State Farm for generations"
We responded:
"Giovanni, thank you kindly for the 5 star! Always a pleasure speaking with you. Hope you enjoyed your weekend! Here at the Mark Redmond State Farm Agency in Cincinnati- we are here to serve you and help you walk through the path of life with remarkable customer service and an impeccable follow up process. Thanks again! Mark Redmond"